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Frequently Asked
Questions
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How do I book a session?To book a session please complete the Book Now Form on the Lessons Page or email s.strevett25@gmail.com and reference the lesson you wish to book as the subject. I always strive to respond to any requests with 24 hours.
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How much notice needs to be given when booking in-person sessions?In person sessions need to be booked at least a week in advanced.
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How do I pay for a session?An invoice will be emailed to you upon confirmation of your booking. All payments must be made prior to the lesson and via online bank transfer to the account outlined on the invoice. Please use your child's name as the payment reference.
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How do I gain access to the online session?A unique zoom link will be sent to you upon receiving payment prior to the session.
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What does a typical session look like?For 1:1 or group sessions, lessons usually beginning with a fluency focus (15 minutes), followed by teaching of a particular concept (30 minutes), before finishing the session with reasoning and problem-solving styled questions (15 minutes).
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What if I need to cancel a lesson?To cancel a session please email to inform me. Cancellations can be made up to 24 hours before the session for a full refund.
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